Shipping policy

Thank you for shopping at WAKU WAKU R WORK SHOP.

Every order is carefully prepared, inspected, and packed before shipment. Our goal is to ensure that your purchase arrives safely and in the condition you expect.

Shipping Destinations

We currently ship to customers within the United States.

If you would like to place an order from another country, please contact us before purchasing. We will be happy to confirm shipping availability.

Shipping Methods

Orders are primarily shipped via DHL. Other carriers may be used when necessary depending on shipping conditions.

All shipments include online tracking.

Processing Time

Orders are typically shipped within 3 business days after payment has been confirmed.

Before shipment, every item is carefully prepared and inspected to ensure it is ready for safe delivery.

Estimated Delivery Time

Estimated delivery time is approximately 3–5 business days after shipment.

Actual delivery times may vary depending on customs clearance, weather conditions, or carrier operations.

Tracking Information

A tracking number will be provided once your order has been shipped.

Tracking information will be sent by email as soon as it becomes available.

Signature Confirmation

For orders valued at USD $600 or more, a signature will be required upon delivery to help ensure secure receipt.

Order Preparation

Before shipment, every item undergoes a final quality check appropriate to its product type.

This final verification is performed immediately before careful packing to help ensure that your order is ready for safe delivery.

Packing & Shipment Documentation

Every order is carefully packed using protective packaging materials.

Before shipment, we photograph the packed parcel and share these images together with the tracking information.

Shipping Costs

Shipping costs are included in the product price unless otherwise stated on the product page.

If any additional shipping charges apply, they will be clearly displayed before checkout so you can review the total amount before completing your purchase.

Import Duties & Taxes

For orders shipped to the United States, applicable import duties and taxes are included in the shipping service arranged by our store.

Customers will not be asked to pay additional import duties or taxes upon delivery under normal circumstances.

Damaged or Lost Shipments

If your order arrives damaged or appears to be lost during transit, please contact us as soon as possible so we can work with the shipping carrier to resolve the issue.

Shipping Delays

While we make every effort to ship and deliver orders promptly, delays may occasionally occur due to customs inspections, severe weather, carrier operations, or other circumstances beyond our control.

We appreciate your understanding should such delays occur.